Knoops

4 Market St, Guildford GU1 4LB, United Kingdom
$$$ chocolate cafe
(82 Reviews)

Welcome to Knoops, a delightful chocolate café nestled in the heart of Guildford at 4 Market St, GU1 4LB. Step inside and immerse yourself in a world where artisan chocolate reigns supreme. This café isn’t just about chocolate; it’s a celebration of the rich, velvety indulgence that delights the senses and warms the soul.

Knoops specializes in handcrafted chocolate drinks that cater to every palate. With a range of cacao percentages—from lighter options to intense dark chocolates—there’s something for everyone. It's no wonder that patrons rave about their experiences here. Take, for instance, the popular iced chocolate, praised by slayerules as "incredible" and destined to become a favorite, especially for those cozy hotel days. For a truly standout moment, customers recommend trying the 54% dark chocolate infused with winter spice, as Francesca Gale discovered. This rich concoction paired with homemade gingerbread marshmallows creates a heavenly experience that lingers long after you leave.

The atmosphere inside Knoops is as inviting as its drinks. The café radiates warmth and comfort, providing the perfect backdrop for a leisurely catch-up with friends or a peaceful respite from the bustle of the day. Reviewers like Ellie Simmons appreciate not only the delightful drink offerings but the genuinely friendly staff who enhance the experience. The service shines brightly here, as evidenced by Eesa Karim's commendation of Grace, whose outstanding customer care made their visit truly memorable.

While some customers have noted that the drinks are on the pricier side, many agree that the quality and experience make every penny worth it. Maha Khan and her companions enjoyed their Iced Mocha and cinnamon bun, confirming that every bite and sip is crafted with love and expertise. Whether you’re in the mood for a cold dark chocolate or a comforting mug of hot cocoa, Knoops delivers a chocolate adventure that is both satisfying and indulgent.

Your visit to Knoops is not just about the flavors; it’s about the community. The café encourages interaction and exploration of its diverse menu, where the staff is always happy to guide choices, ensuring each customer finds their perfect drink. Time spent here is never rushed, allowing you a rare moment to relax and savor life’s little pleasures.

In summary, Knoops transcends the typical café experience by offering a luxurious escape into the world of chocolate. So whether you’re a local or just passing through Guildford, a stop at Knoops is a must. Treat yourself to a chocolate experience that is both comforting and exhilarating—you won’t be disappointed!

Service options
On-site services
Takeaway
Dine-in
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Planning
Quick visit
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Openings Hours
Checking

Monday

09:00 AM - 06:00 PM

Tuesday

09:00 AM - 06:00 PM

Wednesday

09:00 AM - 06:00 PM

Thursday

09:00 AM - 06:00 PM

Friday

09:00 AM - 07:00 PM

Saturday

09:00 AM - 07:00 PM

Sunday

10:00 AM - 06:00 PM

82 Reviews
Ellie Simmons

17 Sep 2025

Love Knoops in Guildford! Such a variety of offerings, delicious drinks, and lovely staff. A bit on the pricier side for drinks but worth it for the high quality!

slayerules

03 Sep 2025

The iced chocolate was incredible. Absolutely out of this world and going to be my new favourite on a hotel day. The lady who served me was very kind and friendly. Great experience!!

Francesca Gale

25 Aug 2025

Knoops is such an amazing edition to Guildford. I had the 54% with winter spice (recommended for me by Sam) - so amazing & rich. I had their homemade gingerbread marshmallow in it and it was so delicious. Staff are so friendly and happy to talk through all options. I sat with my friend for 2 hours& we felt so comfortable. Highly recommend a visit :)

kazi

31 Jul 2025

Wonderful selection of drinks. I would recommend the cold dark chocolate (70%).

Eesa Karim

26 Jul 2025

Grace is an asset to your team, I went to the store to claim my three reward and her customer service was excellent. Having worked in a retail job before, I understand what it takes to provide excellent service and grace went above and beyond. We really appreciated her services and will definitely come back again. Deserves a pay rise!!

Maha Khan

18 Jul 2025

It was an amazing experience today, I went to the Guildford branch, the staff was very friendly. We ordered the Iced chocolate l, more sweet, (34%) and Iced Mocha, Less sweet (54%). Both were amazing. The ice cream was simple yet delicious, absolutely loved it. Also got the cinnamon bun. The only thing is they don't have an outlet or delivery option close to the epsom side which is sad, please open a branch here. Highly recommended!

Sarah Mundy

09 Jul 2025

The best hot chocolate and amazing crafted chocolate drinks around. I have been here many times since they have opened in the hopes that the customer service improves. No sense of urgency at all to get out customers orders I would love to give it a 5 ⭐ but the team let them down! Go, drink and enjoy the vibe - just make sure you pack some patience.

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